Entry Level Help Desk Specialist (Training Provided) – APG

MCSG Technologies
Published
February 23, 2021
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Description

This role receives inbound calls and emails to troubleshoot issues that deployed soldiers are experiencing with BFT (Blue Force Tracker). Respond to inbound calls and emails from deployed personnel who are having issues with BFT. Security+ certification or higher is preferred. Ability to work with people via email or telephone and calmly extract knowledge of the issue to determine real root of...

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