Full-Time Contract Onsite & Traveling Enrollment Healthcare Specialist in Largo or Lakeland, FL

Published
January 14, 2021
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Description

What You'll Do

In this role, you’ll interact with patient and potential patients to help make initial primary care doctor visits. You will be meeting patients both via phone but also at their homes.

  • Serves as the gatekeeper for PCP and Specialists schedules including, but not limited to ensuring Top 40 patients are scheduled every 13 days.
  • Utilizes computer equipment and programs to add new patient information, prints out relevant forms for processing, schedule appointments, respond to emails and generate New Patient packets. Ensures patient contact and emergency contact information is accurately documented in the system.
  • Conducts “love” calls, mails birthday and greeting cards to patients commemorating special events.
  • Answers telephones, takes detailed and accurate messages, and ensures messages are directed to the appropriate individual.
  • Clearly communicates information about ChenMed clinical personnel to patients and other individuals.
  • Verifies patient insurance via phone or website and collects any necessary copays for services. Assists with scheduling follow-up and in-house Specialist referral appointments, when necessary.

Who You Are:

  • You are experienced in healthcare with expectational customer service skills.
  • You are familiar with medical insurance
  • You are a people person and enjoy interacting
  • You are will ing to travel locally up to 50% of the time
  • You have strong listening skills
  • You are willing to work a Tues- Saturday schedule
  • Bilingual in spanish a plus (Not required)

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