Healthcare Call Center Representative

UFCW & Employers Trust LLC
Published
February 20, 2021
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Description

Communicates via telephone, in person and written correspondence, answers questions from members, beneficiaries, union locals, providers and other Fund office departments regarding the Plans’ benefits, eligibility, claims processing and claims appeals. Refers calls, members, union locals and others to appropriate department. Maintains appropriate documentation of all calls & walk-ins....

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