Manager, Business Administration (Macy’s Walnut Creek)

Lead At Your Service front of house staff, including customer service and support, product pick-up, returns, bill pay, etc. • Responsible for leading and managing the successful implementation and achievement of defined SLAs (Service Level Agreements) for Curbside Pick-Up, ensuring a safe, efficient, and punctual experience for customers. Interview, hire, train, direct, manage, coach, develop,...