As a Senior Network Engineer, you will be responsible for maintaining the design and integrity of the Massachusetts Dept. of Transportations internal ITS network, including customer-facing hosted and cloud environments. The engineer will provide expert technical assistance to team members with high-level system and networking request. This role will be responsible designing, implementing and testing complex infrastructure in support of our business customer needs.
As a member of the Network Team, the Senior Network Engineer will provide onsite and remote support on a 24x7 basis to our business customers who have critical response time requirements for their business technology systems. You will work independently and as part of a team to answer service desk calls, urgently analyze technical issues, address escalated issues, work with the project manager on team related projects, and troubleshoot over the phone/onsite/via remote access. This position will require flexible work hours for systems deployment and troubleshooting activities.
This engineer will successfully demonstrate the skills required to secure and manage network infrastructures to protect productivity, mitigate threats, and reduce costs.
Equal Opportunity Employer Veterans/Disabled