Small Business Sales Manager

Published
September 3, 2020
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Description

Company Overview:

At ADT, we’ve been in the business of helping save lives for more than 145 years. As the number one smart home security provider serving residential and business customers, our people are our most important asset. Headquartered in Boca Raton, FL and at more than 200 locations across North America, our employees help empower our customers to live more secure and confident lives. Join our team and help us protect what matters most. For more information, visit www.adt.com or follow us on TwitterLinkedInFacebook and Instagram.

ADT offers a competitive base salary and bonus plan. Employees can choose from a variety of medical, dental, vision, and supplementary insurance plans. ADT offers a 401(k) with a competitive matching contribution, up to 5% of eligible compensation.  Additional benefits include automobile and cell phone reimbursements, paid holidays, paid vacation, tuition reimbursement, corporate discounts, and flexible spending accounts.
 
Position Summary:
The Small Business Sales Manager is responsible for leading and managing a team of Small Business Representatives. This position will focus on the organic profitable growth of Small Business sales within a defined geographic area. Working at ADT means working as part of a team; you'll find the tools, resources, and support to help you explore opportunities within ADT and realize your full potential. To support further growth, we are looking for highly motivated, technically skilled, customer-focused individuals who want to be part of a winning team. Local managers have great flexibility to grow their markets within broad guidelines. As a result, ADT associates enjoy a highly entrepreneurial, fast-paced culture. Generous incentive plans are in place to reward positive results. The corporate headquarters staff provides marketing and financial support along with a sophisticated technology infrastructure.
 
Duties and Responsibilities: 
  • Manage the sales teams within a defined territory/region(s). Focus on selling diverse products to businesses while maximizing recurring revenue contribution and profitable installation dollars. 
  • Implement and administer sales programs in residential consumer markets to maximize profitable opportunities. 
  • Work closely with local ADT installation management to ensure effective completion while maximizing customer satisfaction and profitability. 
  • Mentor, develop, motivate and coach Sales Representatives. Develop team for success by regularly communicating results and job expectations. Develop performance metrics for sales teams and monitor results. 
  • Provide performance feedback and recommendations to improve effectiveness. Conduct annual performance reviews/appraisals. 
  • Participate in recruiting activities to select and hire new Sales Representatives, as required. 
  • Formulate organic self-generated lead programs and train representatives in working closely with defined GOLD promoters that will enhance self-generation contribution. 
  • Regularly participate in ride-alongs and monitor progress of new and existing representatives. 
  • Ensure adherence to current ADT policies, procedures, products, programs, pricing, budget, technologies and services through timely communications. 
  • Hold regular sales meetings with Sales Representatives (minimally, on weekly basis). 
  • Interacts with all levels - from executives to installers - while engaged in problem solving and situations that require conflict resolution. 
  • Model and champion ADT values. Create a safe environment for the discussion and resolution of values-related issues and concerns.

Qualifications - External

Education/Certification:
  • Bachelor's degree or equivalent. 
Experience: 
  • 3 to 5 years proven previous sales/sales supervisory experience. 
  • Has a proven successful track record in consumer/residential sales or related industries working with large accounts. 
  • Successfully developed a professional business team. 
  • Is a passionate leader with a strong presence and recognition within a local community. 
  • Demonstrated success in handling high dollar sales transactions and large bids. 
  • Effectively educated consumers on products and services and success in consultative selling. 
  • May be required to drive to work locations in the assigned territory, requiring 50-60% local travel. 
  • Valid driving license with clean driving record is required. 

ADT LLC is an Equal Employment Opportunity (EEO) employer. We are committed to having a diverse and inclusive workforce and do our best to foster a culture and environment where every employee feels valued. Our goal is to serve our customers and help save lives. We can achieve this goal when we have the best talent working in an environment where employees feel included and recognized. Visit us online at jobs.adt.com to learn more.

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