Sr. System Admin / Senior System and Network support

Published
August 24, 2020
Location
Category
Job Type

Description

Hi

Hope you are doing well

Immediate need Sr. System Admin / Senior System and Network support @ Waltham, MA

Job Type: Long Contract, Onsite job

Qualifications:

Ideal candidate will have minimum 10 years of hands on experience with systems administration

Experience in building and troubleshooting Windows and Linux clients

Experience in configuring and supporting VLANs, ACLs, security rules, troubleshooting port issues

Experience in security control measures: Installation, troubleshooting and issue resolution for Firewalls, AV solutions

Virtualization experience preferred

Excellent communication skills – interface effectively with users, contractors, corp IT services

Able to work independently as well as collaboratively with central / Corp IT services when needed

Skilled in day to day IT support – SW installations, troubleshooting network/connectivity, servers and desktop issues

People skills

How do you approach customer service

Example of supporting escalated request

Tools & process

Experience with using IT issue  tracking tools

RCA

Expereince in owning tickets from start to finish

Experience with supporting Software Engineers

Server administration and support

Experience in building, troubleshooting windows and Linux clients

Desktop support

Experience in building, troubleshooting desktops

Network support

Expereince in supporting VLANs, ACLs, Security rules, troubleshooting port issues

Security control familiarity

Experience with firewalls, Antivirus tools

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